Phone : 8431139674 : WhatsApp : 8431139674
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We deliver to all locations in India.

FAQ | Order Trek gear on Rent from Deccan Mountain Club.

FAQ

Question and Answers | Order Hiking gear on Rent anywhere in India

Does Deccan Mountain Club have any retail stores or outlets to physically check the items before ordering online?

What Type and Brand of Items are available with Deccan Mountain Club?

Are the items offered on Deccan Mountain Club new or used?

What are the Cleanliness and Hygiene standards followed by Deccan Mountain Club?

Does the usage cost include the courier and packing charges?

Explain the process of Courier charges followed by Deccan Mountain Club?

Are courier delivery days taken for calculation of Usage Charges?

What is the Delivery time frame for Deccan Mountain Club?

How are Payments Accepted on Deccan Mountain Club?

What is the Acceptable Damage policy followed by Deccan Mountain Club?

What is the acceptable dirt on rented items during returning of the items? Will it affect the refund amount?

Do I need to clean the items before it is returned to Deccan Mountain Club?

What is the policy on lost items?

What is the policy on lost Accessories/partly returned items?

What is the policy on willfully/intentionally not returning the items after usage?

What is the policy on replacing the items with a different item?

What is the address to return the Rented Items?

What is the Money refund policy of Deccan Mountain Club?

How is the Refund amount calculated?

How are Refunds processed and credited on Deccan Mountain Club?

What is the Cancellation policy followed by Deccan Mountain Club?

Is the Security amount fully refundable in the event of cancellation?