All un-intentional damages arising out of usage of the product as intended by design are acceptable for Deccan Mountain Club. We realise that there couldl be wear and tear of items when they are used as intended. We will NOT deduct any charges due to any damages including wear and tear arising out of the intended use of the products.
However, we will deduct charges from the security deposit for any intentional damages affected on the products due to careless usage or wrong usage of the product. Experienced Professionals will determine if the damages are acceptable as per the company policy.The charges if deducted will be directly related to cost of repair/cost of replacing the product at market price and could vary from very minimum to the full security deposit.
Intentional damages not covered under the Acceptable Damage policy include the below listed scenarios.
1) Products burned completely or partially by Fire or application of High Heat or High Pressure.
2) Products charred completely or partially by Fire or application of High Heat or High Pressure.
3) Usage of items in ways that are not intended to be used as per product design.