What are the Cleanliness and Hygiene standards followed by Deccan Mountain Club?
We take pride in our much acclaimed cleaning process. All the products undergo a two stage cleaning process wherein it is first cleaned of any residual dirt. Second stage of cleaning involves disinfecting the products to eliminate any germs if left over from the cleaning process.
What is the acceptable dirt on rented items during returning of the items? Will it affect the refund amount?
Any amount of dirt on the rented products is acceptable provided it is accrued during the usage of the product as designed. This will in no way affect the refund amount.
Do I need to clean the items before it is returned to Deccan Mountain Club?
No, you need not clean the items before returning it back to Deccan Mountain Club. We have well trained staff and internationally approved method of cleaning the items.